Shipping policy
Shipping Policy – KHUKHUZ FASHION LTD
Thank you for shopping with KHUKHUZ FASHION LTD. We aim to deliver your order quickly, safely, and reliably. Please read our shipping policy below for full details on how we process and ship orders.
Order Processing
All orders are processed within 1–6 business days after payment has been successfully received. Orders placed on weekends or public holidays will be processed on the next working day.
Shipping Locations
KHUKHUZ FASHION LTD currently ships to:
- United Kingdom
- Europe
- Selected international destinations
If your country is not listed at checkout, please contact us and we will try to assist you.
Estimated Delivery Times
Delivery times may vary depending on your location and the shipping method selected.
- United Kingdom: 10-15 business days
- Europe: 10–20 business days
- International: 15–30 business days
Please note that delivery times are estimates and may be affected by external factors such as courier delays, customs processing, or peak seasons.
Shipping Costs
Shipping costs are calculated at checkout based on the delivery location, package weight, and shipping method selected.
From time to time, we may offer free shipping promotions, which will be clearly stated on our website.
Order Tracking
Once your order has been shipped, you will receive a shipping confirmation email containing your tracking number so you can monitor your delivery status.
Customs, Duties, and Taxes
For international orders, customers may be responsible for customs duties, import taxes, or other fees required by their country. These charges are not controlled by KHUKHUZ FASHION LTD and must be paid by the customer.
Shipping Delays
While we strive to meet the estimated delivery times, delays may occasionally occur due to courier issues, weather conditions, or customs processing. KHUKHUZ FASHION LTD is not responsible for delays caused by shipping carriers or customs authorities.
Incorrect Address
Please ensure your shipping address is correct at checkout. KHUKHUZ FASHION LTD is not responsible for orders shipped to incorrectly provided addresses. If an order is returned due to an incorrect address, additional shipping fees may apply.
Lost or Damaged Packages
If your package arrives damaged or is lost during transit, please contact us within 7 days of delivery (or expected delivery) so we can investigate the issue with the courier.
Contact Us
If you have any questions regarding shipping, please contact our support team:
Email: info@khukhuzfashion.co.uk
Website: www.khukhuz.com
Thank you for shopping with KHUKHUZ FASHION LTD.